Identity-Enabled Customer Experiences for Insurance
Ping Identity Serves 59% of the Fortune 100
45%
Reduction in Customer Support Calls
180 Seconds
Time to Onboard
100 Million
Daily Logins
Why Do Insurance Carriers Need Ping Identity?
Insurance is rapidly transforming into a high-touch industry. Customers demand personalized pricing. Fragmented experiences undermine sustained customer loyalty. Increasing insurtech competition continues to undercut margins. Digital innovation is fast becoming a differentiator. Converged identity and access management (IAM) is key to addressing these challenges.
Ping Identity Serves 9 out of 9 Largest U.S. Banks
The financial services landscape continues to evolve rapidly. Cybersecurity threats, regulations, and digital innovation create both risks and opportunities. Leading banks, wealth management, and infrastructure providers are increasing their investments in converged identity to accelerate profitability and strengthen competitiveness.
Why is Identity and Access Management (IAM) Mission-Critical?
Customer Experience
Insurance is no longer a low-touch industry. Customers expect seamless experiences across all channels and interaction in exchange for their loyalty – IAM enables exceptional customer experiences across all channels of engagement
Security
Securing your customers’ data and critical infrastructure is vital to fortifying your brand and sustaining your customers’ trust as malicious actors get more effective at exploiting weak credentials – IAM is both your first line of attack and the first line of defense
Personalization
Rising digital innovation makes insurance a fiercely competitive industry. Differentiating through usage-based personalized pricing and embedded insurance is more critical than ever – IAM helps you build a real-time view of customer needs
Discover Ping Identity IAM Solutions for Insurance
Single View of Customer
Understand your customers’ needs and behaviors across all channels to drive personalization
Access Journey Orchestration
Build, test, deploy, and refine customer journeys using no-code orchestration to drive agility
Fraud Prevention
Detect and prevent new account fraud leveraging first- and third-party risk signals
Streamlined Authentication
Leverage dynamic MFA, SSO, and passwordless to reduce customer abandonment
IAM Innovation
Leverage over 1,800 biometric, identity proofing, and risk management capabilities out-of-the-box
Deployment Flexibility
Consume converged IAM capabilities in self-managed, hybrid, or SaaS settings
Ping Identity Enabled Journey
Insurance customers demand personalized, seamless and secure experiences. Explore 5 use cases demonstrating how the Ping Identity Platform can help you streamlined and secure experiences.
Customer Spotlight:
Ping Identity serves leading global insurers
“To us, [ForgeRock] understood what it meant to create a modern, best-in-class web experience for our large and exceedingly diverse customer base.”
— Greg Kalinsky, Senior Vice President and Chief Information Officer, Geico
Leverage Over 1800 Third-Party Integrations
Get rapid access to leading third-party biometric, identity proofing, risk management and SCA technologies right out-of-the-box to accelerate agility and innovation.
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See how Ping can help you deliver secure employee, partner, and customer experiences in a rapidly evolving digital world.
